We are seeking a Front Desk Research Assistant join our team in Columbus, OH!
Coordinates and completes administrative functions on assigned trials.
Welcomes and assist all visitors upon arrival at the site. Notifies appropriate staff of the visitor's arrival.
Prepares and ensures all relevant patient files are ready ahead of the visit as per protocol and local regulations.
Completes data entry and visit completion information.
Schedules patients for different types of visits, external appointments, transport etc.
Conducts reminder telephone calls to patients to confirm visits.
Collects, tracks and files patient notes, lab results and questionnaires to facilitate prompt reviewing and able to provide results to patient if required.
Maintains a presentable, safe and clean reception area to enhance the patient and visitor experience.
Assists with photocopying, faxing, scanning source documents, postal activities, archiving and patient refreshments.
Assists with the reimbursement of patient study expenses and payments.
Maintains strict confidentiality of patients, employees, customers and company information at all times and adheres to HIPAA Guidelines.
High / Secondary school diploma or equivalent and relevant formal academic / vocational qualification
Technical positions may require a certificate
Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0 to 1+ year).
In some cases, an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.
We offer a comprehensive benefits package that includes medical, dental, and vision insurance offerings, life and disability insurance offerings, 401K, paid time off, and various other benefits and discount programs!
We are an Affirmative Action and Equal Opportunity Employer.
Accelerated Enrollment Solutions (AES) is a business unit of PPD that helps biopharmaceutical companies overcome patient recruitment and research site challenges by optimizing each step in the patient journey to deliver greater speed, certainty, and control to clinical trial delivery.
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Are you an existing patient or looking to take part in a trial?
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